Warranty
TACPROGEAR LIMITED WARRANTY
DOWNLOAD YOUR WARRANTY CARD HEREThe limited warranty contained herein is your exclusive warranty. All other warranties are hereby expressly excluded and disclaimed.
All Tacprogear products are proudly manufactured in our OEM factories in Asia. This includes Vietnam, China, Korea, Pakistan and more. We have searched the globe over to find the highest quality products at the best possible prices! If you are looking for USA Made products, check out TPG BLACK!
ALL IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE EXPRESSLY EXCLUDED AND DISCLAIMED. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
Damages of any kind arising out of the purchase or use of these products. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
For each item submitted for warranty consideration, you must first obtain a Return Merchandise Authorization (RMA) number from Tacprogear. Please call 561-865-7279 or email sales@tacprogear.com to obtain that number. When returning your product to Tacprogear, please include your proof of purchase. Please take a moment to fill out the Warranty Form and return it to Tacprogear. This must be done within 15 days of purchase to ensure warranty service. The information you provide is also important in helping us to continue to design dependable and original products. Additionally, it will enable us to send you information on new products as well as special sales promotions taking place at your nearest Tacprogear Authorized Dealer.
Limited Warranty:The Tacprogear nylon product line is warranted to the original owner to be free from manufacturer's defects in parts and workmanship for the lifetime of the product. At our option, Tacprogear will repair, replace, or refund the purchase price of any of these products that are found to be defective under these guidelines unless it is damaged due to ordinary wear and tear, lack of proper maintenance, employment outside of their areas of intended use, misuse of the product or failure to follow the instructions and warnings contained herein. Any modifications and/or alterations to any products voids this warranty.
BODY ARMOR - LIMITED WARRANTY
Limited Warranty:Subject to the limitations described below, Tacprogear ballistic helmets, plates, shields and soft armor are warranted to be free of defects in materials and workmanship for the applicable warranty period (see below). Tacprogear ballistic helmets, plates, shields and soft armor comply with National Institute of Justice (NIJ) standards designated on each label (when properly used as part of a system complying with that standard, as may or may not be required).
Tacprogear offers both USA Made and Non-USA Made armor products designed to meet or exceed the requirements of the End User. Let us help you decide what solution is best for you!
Tacprogear ballistic helmets, plates, shields and soft armor are warranted to the original owner to be free from manufacturer's defects in parts and workmanship for the for the applicable warranty period (see below). At our option, Tacprogear will repair or replace any products that are found to be defective under these guidelines unless it is damaged due lack of proper maintenance, employment outside of their areas of intended use, misuse of the product or failure to follow the instructions and warnings contained herein or on product labels. Any modifications and/or alterations to any product void this warranty. Please go to www.tacprogear.com to register armor products. Registration must be done within 15 days of purchase to ensure warranty service.
Warranty Period:
Ballistic Helmets
The warranty period for the ballistic material is 5 years from the date of manufacture. All other components are warranted to be free from defects in materials and workmanship for 2 years.
Ballistic PlatesThe warranty period for the ballistic material is 5 years from the date of manufacture, unless otherwise specified on the label.
Ballistic ShieldsThe warranty period for the ballistic material is 5 years from the date of manufacture. All other components are warranted to be free from defects in materials and workmanship for 2 years.
Ballistic Soft ArmorThe warranty period for the ballistic material is 5 years from the date of manufacture.
Disclaimers:THIS LIMITED WARRANTY IS GIVEN IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTIES OF MERCHANTABILITY OF FITNESS FOR A PARTICULAR PURPOSE, WHICH ARE EXPRESSLY DISCLAIMED.
THE PURCHASER AGREES THAT ITS SOLE AND EXCLUSIVE REMEDY AGAINST TACPROGEAR WILL BE LIMITED TO THE REPAIR OR REPLACEMENT OF DEFECTIVE PARTS, PROVIDED THAT THE PURCHASER COMPLIES WITH ALL INSTRUCTIONS AND DIRECTIONS REGARDING THE ARMOR OR ITS COMPONENTS. NO PARTIAL OR FULL REFUND TO THE PURCHASE PRICE WILL BE PROVIDED. THIS EXCLUSIVE REMEDY WILL NOT BE DEEMED TO HAVE FAILED OF ITS ESSENTIAL PURPOSE SO LONG AS TACPROGEAR IS WILLING TO REPAIR OR REPLACE A DEFECTIVE PART IN ANY MANNER, WHICH ALLOWS THE PRODUCT TO BE WORN AND MEET THE PERFORMANCE CRITERIA FOR THE BALANCE OF WARRANTY PERIOD.
TACROGEAR WILL NOT BE LIABLE TO PURCHASER AND DISCLAIMS ANY LIABILITY FOR ANY INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES TO THE MAXIMUM EXTENT PERMITTED BY ANY APPLICABLE STATE LAW FOR A BREACH OF ANY EXPRESS OR IMPLIED WARRANTY, INCLUDING ANY IMPLIED WARRANTY OR MERCHANTABILITY AND FITNESS FOR PARTICULAR PURPOSE.
State Laws:The laws of some states do not permit certain limitations on warranties or remedies. In the event such a law applies, the foregoing limitations are amended insofar, and only insofar, as required by said law.
Warnings:All Tacprogear ballistic helmets, plates, shields and soft armor must be protected from extremes of all weather conditions.